Cisco Cisco IPCC Web Option Installation Guide

Page of 152
3-2
WebView Installation and Administration Guide for Cisco Enterprise & Hosted Editions, Release 7.0(0)
Chapter 3      Installing WebView
  About WebView Software
  •
Installed the third-party tools and rebooted.
Refer to 
Administrator Rights for WebView Installation
The person who installs Cisco ICM/IPCC Enterprise WebView software product, either on the distributor 
Admin Workstation or on a separate server, must have local administrator and setup rights for the 
instance.
Cisco Security Agent and Installation
If the current version of CSA (CSA 4.5) is running, Setup displays a warning message and asks for 
permission to stop CSA. 
If permission is granted, Setup stops CSA, and when installation is completed, automatically restarts 
CSA.
If you have CSA installed but it is not the current version, a message displays (whether or not CSA is 
running) telling you that you do not have the latest version.
Refer to the Cisco Security Agent Installation/Deployment Guide for ICM/IPCC Enterprise & Hosted 
Editions 
for more on CSA.