Cisco Cisco Unified Contact Center Enterprise 9.0(1) Installation Guide
6-2
WebView Installation and Administration Guide for Cisco Enterprise & Hosted Editions, Release 7.0(0)
Chapter 6 Jaguar Administration and the Jaguar Watchdog
Jaguar Administration
If you see a message saying the User Name field is empty:
a.
Enter jagadmin in the User Name text box.
b.
Enter <your machine name> in the Host Name text box.
Note
A previous version of Jaguar required you to enter
localhost
. This version requires
you to enter your machine name. To find your machine name, right-click My Computer
on your desktop and select Properties from the pop-up menu. Select the Network
Identification tab to see your machine name.
on your desktop and select Properties from the pop-up menu. Select the Network
Identification tab to see your machine name.
c.
Retain the default (9000) in the Port Number text box.
d.
Click Connect.
Step 4
From the directory tree in the Sybase Central dialog box, select EAServer Manager > Servers >
Jaguar.
Jaguar.
Step 5
In the menu bar, select File > Properties.
Step 6
In the Server Properties:Jaguar dialog box, select the Security tab.
Step 7
In the Administration box, click Set jagadmin Password.
Step 8
In the Administrator Password dialog box, enter the password in the New jagadmin Password text box.
Then re-enter it in the Verify text box.
Then re-enter it in the Verify text box.
Step 9
Click OK repeatedly to close the dialog boxes. Select File > Exit from the menu bar to close the Sybase
Central dialog box.
Central dialog box.
Note
This procedure changes the password. The procedure below is also necessary so that
WebView recognizes the new password.
WebView recognizes the new password.
How to configure the WebView jagconnections.properties file with the new Jaguar Admin password
Step 1
In a text editor, open the file %Jaguar%\html\classes\com\cisco\atg\jagconnection.properties where
%Jaguar% is the system variable pointing to the directory location of the Jaguar (EAServer) files.
%Jaguar% is the system variable pointing to the directory location of the Jaguar (EAServer) files.
Step 2
After JAGCONNECT_JAGUAR_ADMIN_PWD=, enter your new password as shown in this example
jagconnection.properties File:
jagconnection.properties File:
JAGCONNECT_CORBA_ORB_CLASS=com.sybase.CORBA.ORB
JAGCONNECT_JAGUAR_SERVER=
JAGCONNECT_IIOP_PORT=9000
JAGCONNECT_JAGUAR_ADMIN=jagadmin
JAGCONNECT_JAGUAR_ADMIN_PWD=newpassword
JAGCONNECT_JAGUAR_SYS_BEAN=webview/n_icmsysinfo
JAGCONNECT_JAGUAR_DW_BEAN=webview/n_icmdw
Step 3
Save the jagconnection.properties file.
The password will be encrypted by WebView the first time it is used.