Cisco Cisco Prime Collaboration 9.0 Getting Started Guide

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Make Work Simpler for IT
Spend less time and dedicate fewer resources to integrate, monitor, and 
scale your Cisco collaboration technologies. Cisco Prime Collaboration 
enhancements such as improved call grading and a more intuitive user 
interface make it even easier to configure users, ensure top-quality 
service, and view network status at a glance. Elements include:
Provisioning 
Rapidly install and maintain communication tools without requiring your 
IT team to be experts in initial deployment and day-2 moves, adds, 
changes, and deletions. Automated processes reduce the need to 
train IT staff on daily endpoint management with a single interface and 
scheduled templates for bulk provisioning. 
Assurance
Efficiently manage collaboration devices across multiple clusters and 
geographic locations with a single dashboard summary to quickly 
identify, isolate, and troubleshoot network problems. Real-time views 
offer ongoing snapshots of current operational status for comprehensive 
monitoring and diagnostics.
Analytics
Track technology usage simply by checking your inbox. Use email 
data reports to understand how users are actually engaging with 
collaboration endpoints. And gain insight into network status for capacity 
planning and resource optimization, and assess site rollouts.
Cisco Prime Collaboration also includes a deployment module for easy 
migration to virtualized versions and automated installs, upgrades, 
reboots, and readdresses. The licensing module reduces complexity 
with convenient, centralized licensing management, electronic 
fulfillment, and history reporting.
Next Steps 
Get more value out of your collaboration endpoints. To learn more about 
our updated management solution, visit 
At-A-Glance
At-a-Glance
“By integrating and simplifying 
the management of the 
array of Cisco® Unified 
Communications products and 
applications, Cisco Prime™ 
Collaboration will increase  
ROI for our customers and 
enable more organizations  
to enjoy the benefits of  
unified communications.”
 
Jon Nelson
Technical Lead,  
CDW Professional Services
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