Cisco Cisco Computer Telephony Integration Option 9.0 Developer's Guide

Default CTI OS return values. See 

The Hold request must be made via a call whose call status is LCS_CONNECT or it will fail.

The following events will be received if this request is successful: 

OnHoldCallConf event

OnCallHeld event

The following events will be received  if this request fails: 

OnControlFailureConf event

The MakeConsultCall method initiates the combined action of placing the associated current call on hold 
and then making a new call. By default, the call context data (including call variables) of the current call 
is used to initialize the context data of the new consultation call. The application may override some or 
all of the original call context in the consultation call by providing the desired values in this request.

The simplest form of the request only requires a dialed number and a consult type. The request may also 
include optional parameters, as listed in 

int MakeConsultCall (Arguments& args))

HRESULT MakeConsultCall (/*[in]*/ IArguments *args, /*[out, retval]*/ int * 

errorcode)

MakeConsultCall (args As CTIOSCLIENTLib.IArguments) As Long

int MakeConsultCall(Arguments args)

CilError MakeConsultCall(Arguments args)

args

An output parameter of either a reference or a pointer to an Arguments array that contains 
parameters from 

. Any of these parameters included should be added to the Arguments 

array using the associated key word.