Manualsbrain.com
  1. Manuals
  2. Brands
  3. Cisco
  4. Cisco Computer Telephony Integration Option 8.5
  5. Developer's Guide

Cisco Cisco Computer Telephony Integration Option 8.5 Developer's Guide

Download
Page of 508
   
6-19
CTI OS Developer’s Guide for Cisco Unified ICM/Contact Center Enterprise & Hosted
Release 8.0(1)
Chapter 6      Event Interfaces and Events
ISessionEvents Interface
Syntax
C++:
void OnTranslationRoute(Arguments& args)
COM:
void OnTranslationRoute(IArguments * args)
VB:
session_OnTranslationRoute(ByVal args As CtiosCLIENTLib.IArguments)
Parameters
args
Arguments array containing the following fields.
Table 6-17
OnTranslationRoute Parameters
Keyword
Type
Description
ICMEnterpriseUniqueID
STRING
This string is a globally unique key for this contact, which 
corresponds to the Unified ICM 64 bit key. This parameter 
can be used to match this contact to a follow-on call event.
RouterCallKeyDay
INT
Together with the RouterCallKeyCallID field forms the 
unique 64-bit key for locating this call’s records in the 
Unified ICM database. Only provided for Post-routed and 
Translation-routed calls.
RouterCalKeyCallID
INT
The call key created by the Unified ICM. The Unified 
ICM resets this counter at midnight.
RouterCallKey 
SequenceNumber
INT
Together with RouterCallKeyDay and 
RouterCallKeyCallID fields forms the TaskID.
NumNamedVariables
SHORT
Number of Named variables.
NumNamedArrays
SHORT
Number of Named Arrays.
ANI
STRING
The calling line ID of the caller.
UserToUserInfo 
STRING
The ISDN user-to-user information element.
DNIS
STRING
The DNIS number to which this call will arrive on the 
ACD/PBX.
DialedNumber 
STRING
The number dialed.
CallerEnteredDigits 
STRING
The digits entered by the caller in response to IVR 
prompting.
CallVariable1 
STRING
Call-related variable data.
…
…
CallVariable10 
STRING
Call-related variable data.
ECC
ARGUMENTS A nested Arguments structure of key-value pairs for all of 
the ECC data arriving with this call.