Cisco Cisco Computer Telephony Integration Option 8.5 Developer's Guide
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CTI OS Developer’s Guide for Cisco Unified ICM/Contact Center Enterprise & Hosted
Release 8.0(1)
Chapter 6 Event Interfaces and Events
ICallEvents Interface
OnCallDataUpdate
Changes to the call context data will generate an OnCallDataUpdate event. Only the items that have
changed will be in the event argument array. The initial call context is provided in the OnCallBegin
event.
changed will be in the event argument array. The initial call context is provided in the OnCallBegin
event.
Syntax
C++:
void OnCallDataUpdate(Arguments& args)
COM:
void OnCallDataUpdate (IArguments * args)
VB:
session_OnCallDataUpdate (ByVal args As CtiosCLIENTLib.IArguments)
ECC (optional)
ARGUMENTS Arguments array that contains all of the Expanded Call
Context variables in use; for example:
user.ArrayVariable[0]
user.ArrayVariable[1]
...
user.ArrayVariable[n]
user.ScalarVariable
user.ArrayVariable[1]
...
user.ArrayVariable[n]
user.ScalarVariable
CTIClients (Optional)
ARGUMENTS Arguments array that contains the information about the
number of clients that are using the call object; for example:
CTIClient[1]
CTIClientSignature
CTIClientTimestamp
CTIClientTimestamp
ICMEnterpriseUnique
ID (Optional)
ID (Optional)
STRING
Required only when the call is pre-routed.
Keyword
Type
Description