Cisco Cisco Computer Telephony Integration Option 8.5 Developer's Guide
8-7
CTI OS Developer’s Guide for Cisco Unified ICM/Contact Center Enterprise & Hosted
Release 8.0(1)
Chapter 8 Session Object
Methods
Note
This behavior will only occur after global settings download has completed. If global settings
download has not completed, the CIL will continue to retry until successful.
download has not completed, the CIL will continue to retry until successful.
•
The Connect method will cause an OnCTIOSFailure event to be fired to the client indicating the
current state of the system. This is in addition to OnConnection or OnConnectionFailure.
current state of the system. This is in addition to OnConnection or OnConnectionFailure.
The following error codes can occur:
•
CIL_OK - no obvious errors, application should wait for an event indicating whether or not Connect
has succeeded
has succeeded
•
CIL_FAIL - initial attempt to connect with host has failed. CIL will fire OnConnectionFailure and
go into failover mode. CIL will continue to attempt to connect, alternating between hosts
CTIOS_CTIOSA and CTIOS_CTIOSB until connection succeeds at which point CIL will fire
OnConnection. If application wishes to stop failover, it must call Disconnect.
go into failover mode. CIL will continue to attempt to connect, alternating between hosts
CTIOS_CTIOSA and CTIOS_CTIOSB until connection succeeds at which point CIL will fire
OnConnection. If application wishes to stop failover, it must call Disconnect.
•
E_CTIOS_INVALID_ARGUMENT - a null Arguments parameter was supplied. Connect is
aborted. No events are fired.
aborted. No events are fired.
•
E_CTIOS_MISSING_ARGUMENT - indicates that method call provided no value for both
CTIOS_CTIOSA or CTIOS_CTIOSB. At least one of these values must be provided. Connect is
aborted. No events are fired.
CTIOS_CTIOSA or CTIOS_CTIOSB. At least one of these values must be provided. Connect is
aborted. No events are fired.
•
E_CTIOS_IN_FAILOVER - a previous call to connect failed and CIL is currently in failover
attempting to establish a connection. This will continue until a connection is established at which
point the CIL will send OnConnection indicating that previous call to Connect has succeeded. If
developer wishes to call Connect again with different parameters, he/she must call Disconnect prior
to calling Connect again.
attempting to establish a connection. This will continue until a connection is established at which
point the CIL will send OnConnection indicating that previous call to Connect has succeeded. If
developer wishes to call Connect again with different parameters, he/she must call Disconnect prior
to calling Connect again.
•
E_CTIOS_MODE_CONFLICT - Session is not disconnected (i.e a previous call to Connect is in
progress or session is already connected). Disconnect must be called before attempting to establish
another connection. CIL may fire an OnConnection event corresponding to previous call to Connect
if connection was in progress but will not fire one corresponding to this method call.
progress or session is already connected). Disconnect must be called before attempting to establish
another connection. CIL may fire an OnConnection event corresponding to previous call to Connect
if connection was in progress but will not fire one corresponding to this method call.
•
E_CTIOS_SESSION_NOT_CONNECTED - unanticipated error. Connect is aborted. No events
are fired.
are fired.
CreateSilentMonitorManager
The CreateSilentMonitorManager method creates a SilentMonitorManager object instance. To delete the
object you must call DestroySilentMonitorManager.
object you must call DestroySilentMonitorManager.
Syntax
C++:
CSilentMonitorManager * CreateSilentMonitorManager(Arguments & args);
COM:
HRESULT CreateSilentMonitorManager ( /*[in]*/ IArguments * args, /*[out,retval]*/
ISilentMonitorManager * * pISilentMonitor);
VB:
CreateSilentMonitorManager (ByVal args as CTIOSCLIENTLIB.IArguments) As
CTIOSCLIENTLIB.ISilentMonitorManager
Java:
Not available.
.NET:
Not available.