Cisco Cisco Computer Telephony Integration Option 8.5 Developer's Guide

errorcode

An output parameter (return parameter in VB) that contains an error code from 

 in 

Default CTI OS return values. See 

The MakeConsultCall request must be made via a call whose call status is LCS_CONNECT or it will 
fail. Calling MakeConsultCall successfully will result in the same events as a successful MakeCall called 
on the agent. 

The following events will be received  if this request is successful.

For the call making the MakeConsultCallRequest:

OnMakeConsultCallConf event

OnCallHeld event

For the newly created outgoing consult call:

OnBeginCall event

OnServiceInitiated event

OnCallOriginated event

OnCallDelivered event

For the new connection that is ringing as a result of the consult call:

OnBeginCall event

OnCallDelivered event

The following events will be received  if this request fails: 

OnControlFailureConf event

The Reconnect method combines the action of releasing a current call and then retrieving a previously 
held call at the same device. If there are only two calls at the device, this method may be called via either 
the talking or the held call.

AM_NONE_NO_ 
MODEM

Do not use answering machine 
detection, but disconnect call if 
answered by a modem.

4

AM_CONNECT_NO_
MODEM

Connect call when call is answered by an 
answering machine, disconnect call if 
answered by a modem.

5