Cisco Cisco Customer Voice Portal 8.0(1) Technical References

Hardware and Software Specification for Cisco Unified Customer Voice Portal Release 7.0(1) 

Cisco Media 
Convergence 
Servers (MCS) 

MCS-7845-H1-3.0-CC1, MCS-7845-I1-CC1, MCS-7845-H2-3.0-CCE1, MCS-7845-I2-CCE1, 
MCS-7835-H2-CCE1, MCS-7825-H2-CCE1 
 
Note: The MCS hardware is an option. Equivalent or faster servers from HP, IBM, and Dell are 
also supported. 

Minimum Required 
Hardware 

3.4GHz or greater Intel "Xeon" class processors 
2048+ MB RAM 
18.2+ GB usable disk space 
Internal DVD-ROM drive 
1 x 100/1000 Ethernet ports 

Operating System 

Microsoft Windows 2003 Server with SP 2 or R2 (32-bit) 

Note: To apply the latest Operating System Service Upgrade Release, go to the Microsoft 
upgrade web site.  

Additional Items

 

Unified CVP Operations Server machines requires Simple Network Management Protocol and 
WMI Windows Installer Provider be installed. 

Cisco Media 
Convergence 
Servers (MCS) 

MCS-7845-H2-CCE1 
MCS-7845-I2-CCE1 

Note: The MCS hardware is an option. Equivalent or faster servers from HP, IBM, and Dell are 
also supported. 

Minimum Required 
Hardware 

2 x 3.4GHz or greater Intel "Xeon" class processors 
4096+ MB  RAM 
73+ GB usable disk space  
Internal DVD-ROM drive 
1 x 100/1000 Ethernet ports 

Operating System 

Microsoft Windows 2003 Server with SP 2 or R2 (32-bit) 

Note: To apply the latest Operating System Service Upgrade Release, go to Microsoft’s upgrade 
web site.  

Additional Items 

Unified CVP Video Media Server machines requires Simple Network Management Protocol and 
WMI Windows Installer Provider be installed.