Cisco Cisco IP Contact Center Release 4.6.1 Installation Guide

Italic font is used to indicate the following:

italic font

•

To introduce a new term. Example: A skill
group is a collection of agents who share
similar skills.

•

For emphasis. Example: Do not use the
numerical naming convention.

•

A syntax value that the user must replace.
Example: IF (condition, true-value,
false-value)

•

A book title. Example: See the Cisco CRS
Installation Guide.

Window font, such as Courier, is used for the
following:

•

Text as it appears in code or that the window
displays. Example: 

Angle brackets are used to indicate the
following:

•

For arguments where the context does not
allow italic, such as ASCII output.

•

A character string that the user enters but
that does not appear on the window such as
a password.

Obtaining Documentation

Cisco documentation and additional literature are available on Cisco.com. Cisco also provides
several ways to obtain technical assistance and other technical resources. These sections explain
how to obtain technical information from Cisco Systems.

Cisco.com

You can access the most current Cisco documentation at this URL:

You can access the Cisco website at this URL:

Cisco IPCC Gateway Deployment Guide for Unified ICME, Unified CCE, and Unified CCX, Enterprise Releases 7.2(1) and Express Release 5.0(1)