Cisco Cisco Unified Contact Center Management Portal 11.0(1) Release Note

Cisco Unified ICM/Unified CC Enterprise & Hosted Editions, Releases 7.0(0) SR1 – SR4 and 7.1(x) Rev. 1.14

Hardware and System Software Specification

6BICM/IPCC Hardware and Software Requirements

Table 7.48: TDM ACD PG

Hardware, software requirements and remarks

For Redundant PG Installation

+1 x 100/1000 Ethernet port (if Peripheral does not reside on visible LAN)

For ICM Enterprise: Interfacing with TDM ACDs

FOR NORTEL DMS-100 V.24/V.35 INTERFACE

1 x Eiconcard S94 66MHz Dual port X.25 adapter (Eicon #310-828)

2 x VHSI V.35 DCE cable (Eicon #300-076)

Eiconcard Connections for Windows Server 2003 and Windows XP

FOR ROCKWELL SPECTRUM SERIAL INTERFACE

1 x Eiconcard S94 66MHz Dual port X.25 adapter (Eicon #310-828)

1 x 25' DB25 male to DB25 male cable (Alternative Tech EIC007-25)

Synchronous null modem adapter (Belkin A4 A602-16298)

1 x DB25 male to DB9 female null modem cable (Black Box EVMBPC-0025)

Eiconcard Connections for Windows Server 2003 and Windows XP

FOR ROCKWELL SPECTRUM TCP/IP INTERFACE

1 x DB25 male to DB9 female null modem cable (Black Box EVMBPC-0025)

FOR SIEMENS ROLM 9751 INTERFACE

1 x Digi AccelePort Xp 2, 4, or 8-port adapter

Cables for above terminating in DTE 232 male connector

FOR NEC NEAX 2400/7400 INTERFACE

1 x CTI Dongle (NEC part)

for information on PG server selection based on system capacity for

different IPC/IPCC product editions.

7.6.10 ICM/IPCC SS7 Network Interface Option

Table 7.49: SS7 Gateway Servers (Includes AT&T Network Gateway)

Hardware

Other requirements and remarks

GEN-20-004-Class
GEN-20-003-Class
GEN-20-002-Class
GEN-20-001-Class

SS7 Card

1 x 4 port Cisco PCI SS7 card(s)

Many server types require an optional riser card/adaptor to support the 3.3V PCI card.

Note that the 5V card has reached EOL (with a last sale date of June 30, 2006).

Note also that a maximum of 3 cards can be installed on the server.