Cisco Cisco Unified Contact Center Management Portal 11.0(1) Release Note
Cisco Unified ICM/Unified CC Enterprise & Hosted Editions, Releases 7.0(0) SR1 – SR4 and 7.1(x) Rev. 1.14
Hardware and System Software Specification
6BICM/IPCC Hardware and Software Requirements
©2008 Cisco Systems, Inc.
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Table 7.48: TDM ACD PG
Hardware, software requirements and remarks
For Redundant PG Installation
+1 x 100/1000 Ethernet port (if Peripheral does not reside on visible LAN)
For ICM Enterprise: Interfacing with TDM ACDs
FOR NORTEL DMS-100 V.24/V.35 INTERFACE
1 x Eiconcard S94 66MHz Dual port X.25 adapter (Eicon #310-828)
2 x VHSI V.35 DCE cable (Eicon #300-076)
Eiconcard Connections for Windows Server 2003 and Windows XP
FOR ROCKWELL SPECTRUM SERIAL INTERFACE
1 x Eiconcard S94 66MHz Dual port X.25 adapter (Eicon #310-828)
1 x 25' DB25 male to DB25 male cable (Alternative Tech EIC007-25)
Synchronous null modem adapter (Belkin A4 A602-16298)
1 x DB25 male to DB9 female null modem cable (Black Box EVMBPC-0025)
Eiconcard Connections for Windows Server 2003 and Windows XP
FOR ROCKWELL SPECTRUM TCP/IP INTERFACE
1 x DB25 male to DB9 female null modem cable (Black Box EVMBPC-0025)
FOR SIEMENS ROLM 9751 INTERFACE
1 x Digi AccelePort Xp 2, 4, or 8-port adapter
Cables for above terminating in DTE 232 male connector
FOR NEC NEAX 2400/7400 INTERFACE
1 x CTI Dongle (NEC part)
for information on PG server selection based on system capacity for
different IPC/IPCC product editions.
7.6.10 ICM/IPCC SS7 Network Interface Option
Table 7.49: SS7 Gateway Servers (Includes AT&T Network Gateway)
Hardware
Other requirements and remarks
GEN-20-004-Class
GEN-20-003-Class
GEN-20-002-Class
GEN-20-001-Class
GEN-20-003-Class
GEN-20-002-Class
GEN-20-001-Class
SS7 Card
1 x 4 port Cisco PCI SS7 card(s)
Many server types require an optional riser card/adaptor to support the 3.3V PCI card.
Note that the 5V card has reached EOL (with a last sale date of June 30, 2006).
Note also that a maximum of 3 cards can be installed on the server.