Cisco Cisco Administrative Workstation Release Note

For a detailed list of language localizations implemented for different portions of this release, refer to the Cisco Unified ICM/Contact 
Center Product and System Localization Matrix available at:

 

•  Danish (MUI only) 
•  Dutch 
•  English 
•  French 
•  German 
•  Italian 
•  Portuguese (Brazil) 
•  Spanish 
•  Swedish 

Latin1 

•  Chinese (Simplified) 

Chinese_PRC 

•  Korean 

Korean_Wansung 

Windows 

   and  

SQL Server 

•  Japanese 

Japanese 

 

* Microsoft Windows and SQL Server must be of the same language version on a given computer. 

Important:  In all cases, the Internet Explorer locale at the WebView Client must use the same date format as the locale at the 
WebView Server. For example, if the WebView Server has the US English locale (with the format MM/DD/YYYY), then the 
WebView Client must also use a browser locale with the MM/DD/YYYY format. 

In addition, a WebView Client can employ Microsoft Windows and Internet Explorer localized in a language that meets one of these 
two criteria: 

1.  The WebView Server that it connects to uses English Microsoft Windows (without MUI language selection).  For example, 

a Russian WebView Client may connect to an English Windows Webview Server. 
 

2.  The WebView Server that it connects to uses a language for Microsoft Windows that is included in the same native 

character set as the WebView Client's Microsoft Windows language.  (Character set corresponds to SQL Server Collation 
indicator above.) For example, an Italian WebView Client may connect to a German Windows WebView Server because 
both Italian and German are included in the Latin1 character set. 

The tables below present operating system requirements specific to ICM/IPCC server type.   The second table covers those 
ICM/IPCC servers and client desktop deployments requiring special consideration, while the third table addresses System IPCC.