Cisco Cisco E-Mail Manager Unity Integration Option Installation Guide

The Restore Location panel allows you to specify the following for the migration source database
backup that is restored for use during the upgrade:

•

Enter the folder location (path) for the data files for the ICM/IPCC 7.0(0) database during a
Technology Refresh migration on the destination server.

•

Enter the folder location (path) for the transaction log files of the ICM/IPCC 7.0(0) database
created during a Technology Refresh migration on the destination server.

Note: These paths must exist on the destination server or EDMT displays a dialog with an error.

In order for EDMT backup/restore with mapped drives to work properly, the SQL Server service
(MSSQLSERVER) on the source machine needs to be set to "Log On" as an ICM domain/AD
user with appropriate permissions instead of using the "LocalSystem" account. That same ICM
domain/AD user needs to be a local administrator on the source machine and also needs read/write
permissions to the backup share.

If you are backing up to a third box instead of the destination machine, then the destination
machine needs to be setup in a similar fashion, for example: SQL Server service Log On as a
domain user, the domain user is a local administrator, and has read/write permissions to the
backup share.

Figure 9: Backup and Restore Location Panels

Enter the host name, or IP address, of the server hosting the Windows share. In
most cases, this is the host name or IP address of the destination database server.

Host Name/IP Address

This defaults to the value you entered for the destination database server, but it may
be changed.

Enter the name of the Windows share that is the location for the backup database
file.

Windows Share Name

Note: This could be a Windows administrative share (such as C$) or a different
shared folder name.

Enter the domain name of the Windows account specified in the Windows Username
field.

Windows Share Domain

Enter a Windows user name that has read/write permissions to the specified
Windows share.

Windows Share Username

Enter the password for the user name entered in the Windows Share Username
field.

Windows Share Password

Upgrade Guide Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.0(0)