Cisco Cisco E-Mail Manager Unity Integration Option Installation Guide

Logger, CallRouter and AW/HDS
upgrade and side B is brought back
into service.

Routing is done by the
non-upgraded system.

Upgrade the Side A Logger.

1 hour + data
migration time

6

Both existing CallRouters are
duplexed.

The Logger is simplex.

Configuration changes are
disabled.

The production system is running
simplex on Side B.

Upgrade the Side A
CallRouter.

1 hour

7

None.

1

Install the WebView
server(s) if not collocated
on the AW/HDS.

1 hour per
server

8

Default routing occurs from the
shutdown of the existing system

None.

Bring down the production
system (CallRouters,
Loggers, and AWs).

1+ hours
depending on
number of PGs

9

until the new Side A CallRouter

and CIS
components

and Logger are brought into
service.

Bring up the new Side A
CallRouter and Logger.

Real-time reporting is provided via
the temporary HDS/Distributor
AW set up in step 4.

Point the temporary
HDS/Distributor AW, PGs,
and CIS components to the
new CallRouter & Logger
in the new domain.

Historical reporting is not available
until the Side A AW/HDS upgrade
is complete and brought back on
line. Reporting capacity remains
reduced until the completion of the
Side B Logger, CallRouter and
AW/HDS upgrade and side B is
brought back into service.

Routing is simplex until the Side
B CallRouter is upgraded and
brought into service.

Upgrade the Side B
CallRouter.

1 hour

10

Configuration is enabled once the
Side B Logger is upgraded and
brought into service.

Upgrade the Side B Logger.

1 hour + data
migration time

11

************

************

************

************

1)

http://www.cisco.com/univercd/cc/td/doc/product/icm/icmentpr/icm70doc/report7/index.htm

Upgrade Guide Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.0(0)