Cisco Cisco Unified Contact Center Enterprise 9.0(1) Installation Guide

up on the newer version, and restored on the final version following the CAD software
install.

•

Over the top install

–

An installation from one build of the CAD software to the next (for example, build x to
build x+1) has no backup and restore of the configuration. The software configuration is
set to a new install.

Note: For a single step or a multiple step upgrade, an intermediate configuration point exists
when the new CAD software is installed. The intermediate configuration is the “default” system
configuration. When the pre-CAD V7 system configuration is restored, the default system
configuration may be over written.

Upgrade Guide Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.0(0)