Cisco Cisco Unified Contact Center Enterprise 9.0(2) Installation Guide

and configured, running EDMT automatically performs a backup of the ICM/IPCC source
database onto the new destination server.

• Prior to running EDMT set the Maximum file size for the data files on the source database to

Unrestricted growth. Refer to 

 for additional information.

• If the reporting capabilities on a system with a single HDS must be maintained throughout

the upgrade, it is necessary to create a temporary HDS database.

Next, EDMT restores the backup to the destination database and performs what amounts to a
Common Ground migration on the newly restored ICM/IPCC 5.0 or ICM/IPCC 6.0 database.
The backup file created is automatically deleted. This migration is complete upon successful
execution of the EDMT.

The Technology Refresh migration EDMT panel sequence is:

1. Migration Version and Migration Type panels

2. Source Database Connection and Destination Database Connection Panels

3. Backup Connection and Destination Restore Device Location panels

4. Migration Control panel

Migration Version and Migration Type Panels

This panel allows you to select the ICM/IPCC release you are migrating from/to (upgrading an
ICM/IPCC 5.0 database to ICM/IPCC 7.0, or upgrading an ICM/IPCC 6.0 database to ICM/IPCC
7.0) and the migration process to be used (Common Ground or Technology Refresh).

Figure 7: Migration Version and Migration Type Panels

How to select the Migration Version

Click the appropriate button:

•

-or-

•

Continue to the next section of the panel and select the Migration Type.

Upgrade Guide Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.0(0)