Cisco Cisco IP Contact Center Release 4.6.2
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Technical Reference: Cisco Contact Center Product Port Utilization Guide
Cisco IPCC Express Port Utilization
For Product Revisions: IPCC Express 3.x
Table 10
Cisco IPCC Express Port Utilization
Protocol
Remote
Source
Port
Destination Port
Source
Port
Remote Device
Destination
Port
Remote Device
Notes
Telnet
TCP 23
Telnet Client
On by default
MS Terminal
Services
Services
TCP 3389
Windows Terminal
Services
Services
VNC HTTP Helper
TCP 580x
Remote Control
VNC Display
TCP 690x
Virtual Network
Computer Display
Computer Display
Remote Control
Entercept HID
Agent
Agent
TCP 5000
Host Intrusion Detection
Console
Console
SMTP
TCP 25
Email POP server
Email notification
HTTP
TCP 80
Administrator / Agents /
Supervisors Web
browsers
Supervisors Web
browsers
Required for system
maintenance.
maintenance.
LDAP
TCP 8404
DCD Directory on
CallManager
CallManager
SVCHOST
TCP 135
TCP 135
Windows Service
Loader
Loader
NETBIOS-SSN
TCP139
TCP139
NETBIOS Session
Service
Service
HTTPS / SSL
TCP 443
SMB
TCP 445
TCP 445
Microsoft CIFS
TCP 789
TCP 789
WFEngineService
Process
Process
TCP 1039
TCP 1039
Windows Task
Scheduler
Scheduler
MS SQL
TCP 1042
TCP 1042
SQL Server Process
RMI
TCP 1099
TCP 1099
RMI Server
JDBC / SQL
TCP 1433
TCP 1433
CTI/QBE
TCP 2748
CallManager
JTAPI