Cisco Cisco E-Mail Manager Unity Integration Option
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Technical Reference: Cisco Contact Center Product Port Utilization Guide
LRM
TCP 65432
Cisco Desktop VoIP
Monitor Server
Cisco Desktop Recroding
Server
Directory
TCP 38983
LRM
TCP 65432
Cisco Desktop
Administrator
Enterprise
TCP 59004
Directory
TCP 38983
TAI
TCP 59010
Sync
TCP 59011
TrueUpdate
TCP 8088
GED-188
Side A: TCP 42027
Side B: TCP 43027
CTI Server
Call Events
MSSQL
TCP 1433
Cisco ICM Logger
Agent, Team, and
Skill Lookup
Skill Lookup
Cisco Desktop VoIP Monitor Server
Primary Server
TCP 59002
Cisco Agent Desktop
Cisco Supervisor
Desktop
IP Discovery
TCP 37606
MSSQL
TCP 1433
Cisco CallManager
Phone MAC Address
Lookup
Lookup
Cisco Desktop Recording Server
Primary Server
TCP 59005
Cisco Agent Desktop
Cisco Supervisor
Desktop
IP Discovery
TCP 59027
RTP
UDP 59500 - 59700
Cisco Desktop VoIP
Monitor Server
CAD Media Termination (Softphone)
SCCP (Skinny)
TCP 2000
Cisco CallManager
Call Control
RTP
UDP 16384-32767
IP Phones, VoIP
Gateways, etc.
Media
Table 2
Cisco Agent Desktop (CAD) Port Utilization
Protocol
Remote
Source
Port
Destination Port
Source
Port
Remote Device
Destination
Port
Remote Device
Notes