Cisco Cisco IPICS Dispatch Console Information Guide

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Customer Case Study
Fox credits Cisco technology with making the flipped classroom possible by giving 
teachers a powerful tool for creating content. “The teachers use Cisco Show 
and Share to capture their own lessons with video cameras or even cell phones, 
transform the content through an easy-to-use interface and share it via our content 
library,” says Fox. “It’s like having our own YouTube.”
Robert Bostic, assistant superintendent for academic programs at Denton ISD, 
points to the Cisco Media Experience Engine (MXE) as a vital piece of behind-the-
scenes enabling technology. “To publish their lessons, teachers send the video 
to the Cisco MXE, which transcodes the video into whatever format is needed,” 
he says. “Students can use any device (laptops, Android devices, iPhones, iPads) 
to view their lessons. With Show and Share, teachers can record and publish 
educational content quickly, without technical assistance or approval from a 
curriculum coordinator or assistant principal.”
Providing educational help to students who miss classes is a perennial problem 
for any school district. Denton ISD has solved this problem with the Cisco 
Telepresence® Content Server. “Show and Share has a direct link to our Cisco 
Telepresence Content Server,” says Roy Verges, video engineer for Denton ISD. 
“TCS can be set up to record a class and send the video to Cisco MXE, which 
transcodes it and uploads it to Cisco Show and Share. The process is completely 
automatic, and it’s a great way for teachers to create and receive educational 
content at a distance.”
Instant Meetings Anywhere in the District with Cisco Jabber
Coordinating educational programs across such a large district requires frequent 
meetings of the school principals and other staff. However, bringing them all 
together physically wastes significant time that can be better used. In addition, the 
district relies on a cadre of educational experts, some of whom live out of the area. 
Flying them in for meetings would strain an already-tight budget.
Once again, Cisco Jabber Video for TelePresence offers a solution with Cisco 
Jabber™ and Cisco Telepresence Content Server. Fox is effusive in his praise. 
“Cisco Jabber is one of the coolest things I’ve worked on recently,” he says. “It 
allows me to set up a face-to-face meeting virtually, on just a few minutes’ notice, 
with a dozen or more participants.
Cisco Partner TFE Gets High Marks for Support
The success that Denton ISD has realized with Cisco technology has been aided by 
TFE, a Cisco partner. Five years into the relationship, the top management of Denton 
ISD has nothing but words of praise for TFE. “TFE and Cisco are completely aligned 
with the district’s mission,” he says. “Time and again, they have come up with the 
solutions that move us toward our strategic goals.”
“TFE’s people are highly knowledgeable and accessible; we talk to them every day,” 
says Stripling. “In particular, Russ Johnson, the CEO and a principal at TFE, makes it 
a point to keep us informed about Cisco’s plans and roadmaps so Denton can get 
the most out of our scarce infrastructure dollars.”