Cisco Cisco IP Contact Center Release 4.6.2 User Guide

Use this method when copying a template to a library on a different Admin Workstation 
server to which you do not have a direct network connection.

To move as template file using a file transfer method:

Transfer a copy of the template’s library (.pbl) file to the target Admin Workstation 
server using any standard file transfer method (e.g., as an email attachment, via 
FTP, Telnet, diskette, etc.).

On the target AW, when the library file is received:

Start Custom Screen Builder.

On the InfoMaker toolbar, click Lib List. The Library List dialog box opens.

Browse to the location of the transferred file and add it to your Library list.

Click OK.

On the InfoMaker toolbar, click Sel Lib:

Browse to the location of the transferred library file.

Expand the Library to display its templates.

Right-click on the desired template and select Copy from the popup menu. The 
Select Library dialog box opens.

Browse to the target template library.

Click Open. If that library already contains an identically named template, 
InfoMaker will prompt you for confirmation before it overwrites the 
file.Right-click and choose Copy. The Select Library dialog box appears.

Similarly, you could use this method to overwrite an entire template library file with 
one from a different AW. Note however that this will not cause the loss of customized 
templates currently stored in the overwritten library.