Cisco Cisco IP Contact Center Release 4.6.2 Technical References
Table 71: Indexes for Default_Call_Type Table
index_keys
index_description
index_name
RoutingClientID
clustered, unique, primary key
located on PRIMARY
located on PRIMARY
XPKDefault_Call_Type
Fields in Default_Call_Type Table:
Keys and Null Option:
Data Type:
Description:
Field Name:
NULL
DBINT
The call type.
CallTypeID
NOT NULL
DBSMALLINT
The routing client.
RoutingClientID
Device_Target Table
This table is in the
Each row represents one or more enterprise agents. When an enterprise agents logs on, the ICM
software dynamically assigns him or her to a device target. To route calls to an enterprise agent,
you must have defined a label associated with the device target. Use ICM Configuration Manager
to create, delete, and modify device targets.
software dynamically assigns him or her to a device target. To route calls to an enterprise agent,
you must have defined a label associated with the device target. Use ICM Configuration Manager
to create, delete, and modify device targets.
Related tables
(via NetworkTargetID)
(via NetworkTargetID)
(via NetworkTargetID)
Table 72: Indexes for Device_Target Table
index_keys
index_description
index_name
EnterpriseName
nonclustered, unique, unique key
located on PRIMARY
located on PRIMARY
XAK1Device_Target
DeviceAddressType, GlobalAddress
nonclustered, unique, unique key
located on PRIMARY
located on PRIMARY
XAK2Device_Target
NetworkTargetID
clustered, unique, primary key
located on PRIMARY
located on PRIMARY
XPKDevice_Target
Fields in Device_Target Table:
Keys and Null
Option:
Option:
Data Type:
Description:
Field Name:
NOT NULL
CHANGESTAMP
Incremented when the record is changed in the central database.
ChangeStamp
NULL
varchar(255)
An optional string to be sent to the device during initialization.
ConfigParam
Database Schema Handbook Cisco ICM/IPCC Enterprise & Hosted Editions 7.2(2)
155
Chapter 2: All Tables
Device_Target Table