Cisco Cisco IP Contact Center Release 4.6.2 Technical References

• 2 = seconds

NOT NULL

DBINT

Specifies how many recurrence intervals occur between successive
executions.

RecurrenceFreq

PK NOT NULL

DBINT

Index for schedules associated with a specific master script.

SequenceNumber

NOT NULL

DBSMALLINT

The day of the month on which the schedule goes into effect (1 through
31).

StartDay

NOT NULL

DBSMALLINT

The hour of the day at which the schedule goes into effect.

StartHour

NOT NULL

DBSMALLINT

The minute of the hour at which the schedule goes into effect.

StartMinute

NOT NULL

DBSMALLINT

The month in which the schedule goes into effect (1 through 12).

StartMonth

NOT NULL

DBSMALLINT

The second of the minute at which the schedule goes into effect.

StartSecond

NOT NULL

DBINT

The year in which the schedule goes into effect

StartYear

NOT NULL

DBSMALLINT

The type of schedule.

Type

Agent Table

This table is one of the Agent Detail tables in the 

. To see

database rules for these tables, click 

It contains one record for each agent (a person capable of answering calls). Each agent is
associated with a specific peripheral (ACD) and can be a member of one or more skill groups.

Use Configuration Manager to add, update, and delete Agent records.

•

 (via AgentDeskSettingsID)

•

 (via SkillTargetID)

•

 (via SkillTargetID)

•

 (via SkillTargetID)

•

 (via SkillTargetID)

•

 (via SkillTargetID)

Database Schema Handbook Cisco ICM/IPCC Enterprise & Hosted Editions 7.2(2)