Cisco Cisco IP Contact Center Release 4.6.2 Technical References

Enterprise Agent Group

2021

Network Trunk Group

2022

Service Array

2023

Device Target

2024

Logical Interface Controller

2025

User Variable

2026

User Formula

2027

Schedule Report

2028

Network VRU Script

2029

Scheduled Target

2030

Network VRU

2031

Expanded Call Variable

2032

Campaign

2033

Dialer

2034

Import Rule

2035

Query Rule

2036

System

2100

Network Interface

2101

Peripheral Global

2102

Call

2103

Network/Peripheral

2104

Object Types: User Variable

The ObjectType field in the 

 takes one of these values:

•

0 = Unknown

•

1 = Service

•

2 = Skill Group

•

3 = Agent

•

4 = Translation Route

•

5 = Agent Administration Group

•

6 = Announcement

•

7 = Call Type

Database Schema Handbook Cisco ICM/IPCC Enterprise & Hosted Editions 7.2(2)