Cisco Cisco IP Contact Center Release 4.6.2 Technical References

NOT NULL

CHANGESTAMP

Incremented when the record is changed in the central database.

ChangeStamp

NOT NULL

DBINT

The latest valid hour to call a contact (in 24-hour format). The hour
value is based on the contact's local time.

DialEndHours

NOT NULL

DBINT

The latest valid minute to call a contact. The minutes value is based
on the contact’s local time.

DialEndMinutes

NOT NULL

DBINT

The earliest valid hour to call a contact (in 24-hour format). The
hour value is based on the contact's local time.

DialStartHours

NOT NULL

DBINT

The earliest valid minute to call a contact. The minutes value is
based on the contact's local time.

DialStartMinutes

NULL

DBINT

Reserved for future use

FutureUseInt1

NULL

DBINT

Reserved for future use

FutureUseInt2

NULL

DBINT

Reserved for future use

FutureUseInt3

NULL

DBINT

Reserved for future use

FutureUseInt4

NULL

DBINT

Reserved for future use

FutureUseInt5

NULL

varchar(64)

Reserved for future use

FutureUseVarchar1

NULL

varchar(64)

Reserved for future use

FutureUseVarchar2

NULL

varchar(64)

Reserved for future use

FutureUseVarchar3

NOT NULL

DBCHAR

A Boolean value that indicates that all preview and personal
callback modes should be direct dialed from the agent desktop
rather than transferred from the dialer.

IPDirectDialPreview

A Y indicates enabled, N indicates disabled. The default is N.

Bucket_Intervals Table

This configuration table holds the definition for Bucket Intervals that are used for Call type
reporting. The Intervals are in sequentially increasing order, with the unused intervals having
a NULL value.

Database Schema Handbook Cisco ICM/IPCC Enterprise & Hosted Editions 7.2(2)