Cisco Cisco Computer Telephony Integration Option 9.0
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Integrating Cisco CTI OS Into a Citrix MetaFrame Presentation Server/Microsoft Terminal Services Environment
Installing and Configuring CTI OS under the Citrix MetaFrame Presentation Server or Microsoft Terminal Services
•
Speed Screen Latency should always be set to Off. This feature is intended to
improve the user experience with ICA connections over low-bandwidth
connections.
improve the user experience with ICA connections over low-bandwidth
connections.
Step 20
Click OK.
Using the Citrix Program Neighborhood Agent
Step 1
Using the Program Neighborhood Agent Site in the Access Suite Console:
a.
Configure the authentication methods according to your site security policies.
b.
Configure the following Session options.
•
In the Client Session Sizes window, remove the check on the 640x480
check box. If you define a custom window size (Resolution) this must not
be lower than 800x600.
check box. If you define a custom window size (Resolution) this must not
be lower than 800x600.