Cisco Cisco Web Security Appliance S380 User Guide

For more information, see 

and 

https://bugs.launchpad.net/qemu/+bug/1329956. 

Check the following: 

cat /sys/module/kvm_intel/parameters/enable_apicv 

If the above value is set to Y: 

Stop your virtual appliances and reinstall the KVM kernel module: 

rmmod kvm_intel

modprobe kvm_intel enable_apicv=N 

Restart your virtual appliance. 

If a hardware appliance requires a hard reset, you can reboot the appliance chassis remotely using a 
third-party Intelligent Platform Management Interface (IPMI) tool. 

Remote power cycling is available only on certain hardware. For specifics, see 

If you want be able to use this feature, you must enable it in advance, before you need to use it. For 
details, see 

. 

Only the following IPMI commands are supported: status, on, off, cycle, reset, diag, soft. Issuing 
unsupported commands will produce an “insufficient privileges” error. 

Obtain and set up a utility that can manage devices using IPMI version 2.0. 

Understand how to use the supported IPMI commands. See the documentation for your IPMI tool. 

Use IPMI to issue a supported power-cycling command to the IP address assigned to the Remote Power 
Cycle port, which you configured earlier, along with the required credentials. 

For example, from a UNIX-type machine with IPMI support, you might issue the command: 

ipmitool -I lan -H 192.0.2.1 -U remoteresetuser -P passphrase chassis power reset 

where 192.0.2.1 is the IP address assigned to the Remote Power Cycle port and remoteresetuser and 
passphrase are the credentials that you entered while enabling this feature. 

Wait at least eleven minutes for the appliance to reboot.