Cisco Cisco Web Security Appliance S670 User Guide
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AsyncOS 9.2 for Cisco Web Security Appliances User Guide
Appendix A Troubleshooting
Site Access Problems
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Cannot Access URLs that Do Not Support Authentication
This is a partial list of applications cannot be used when the Web Security appliance is deployed in
transparent mode because they do not support authentication.
transparent mode because they do not support authentication.
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Mozilla Thunderbird
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Adobe Acrobat Updates
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HttpBridge
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Subversion, by CollabNet
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Microsoft Windows Update
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Microsoft Visual Studio
Workaround: Create a class of user for the URL that does not require authentication.
Related Topics
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Cannot Access Sites With POST Requests
When the user’s first client request is a POST request and the user still needs to authenticate, the POST
body content is lost. This might be a problem when the POST request is for a application with the Access
Control single sign-on feature in use.
body content is lost. This might be a problem when the POST request is for a application with the Access
Control single sign-on feature in use.
Workarounds:
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Have users first authenticate with the Web Proxy by requesting a different URL through the browser
before connecting to a URL that uses POST as a first request.
before connecting to a URL that uses POST as a first request.
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Bypass authentication for URLs that use POST as a first request.
Note
When working with Access Control, you can bypass authentication for the Assertion Consumer
Service (ACS) URL configured in the Application Authentication Policy.
Service (ACS) URL configured in the Application Authentication Policy.
Related Topics
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