Cisco Cisco Administrative Workstation Release Notes
Cisco Automated Administrator for Symposium (AAS) Release Notes, Version 1.1
Obtaining Technical Assistance
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To register for Cisco.com, go to the following website: http://www.cisco.com/register/
If you cannot resolve your technical issue by using the TAC online resources, Cisco.com
registered users can open a case online by using the TAC Case Open tool at the following
website: http://www.cisco.com/tac/caseopen
website: http://www.cisco.com/tac/caseopen
Contacting TAC by Telephone
If you have a priority level 1(P1) or priority level 2 (P2) problem, contact TAC by telephone
and immediately open a case. To obtain a directory of toll-free numbers for your country, go
to the following website: http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml
to the following website: http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml
P1 and P2 level problems are defined as follows:
P1—Your production network is down, causing a critical impact to business operations if
service is not restored quickly. No workaround is available.
P2—Your production network is severely degraded, affecting significant aspects of your
business operations. No workaround is available.