Cisco Cisco E-Mail Manager Unity Integration Option Technical References
•
20= resultQueuedDialogFailure -The administrator asked to fail queued calls
•
21= resultRouteAgentAndGroup - Call routing ended with a route to an agent in a specified
group
group
Meaning
Value
Unknown
0
Trunk
1
Teleset
2
Voice Response Unit (VRU)
3
Trunk Group
4
Object Types: Security
Several tables related to security include an ObjectType field that indicates the type of object
to which security is applied.
to which security is applied.
Meaning
Object Type Values
Dialed Number
2000
Call Type
2001
Peripheral
2002
Trunk Group
2003
Service
2004
Skill Group
2005
Agent
2006
Announcement
2007
Translation Route
2008
Label
2009
Route
2010
Script Table
2011
Business Entity
2012
Master Script
2013
Enterprise Service
2014
Enterprise Skill Group
2015
Schedule
2016
Schedule Source
2017
Agent Desk Settings
2018
Agent Team
2019
Application Gateway
2020
Database Schema Handbook Cisco ICM/IPCC Enterprise & Hosted Editions 7.2(2)
483
Chapter 4: Field Values
Object Types: Security