Cisco Cisco IPCC Web Option Technical References
Meaning
System Type Values
Peripheral Gateway (PG)
2
Network Interface Controller (NIC)
3
Admin Workstation (AW)
4
Logger
5
Listener
6
CTI Gateway
7
Blended Agent Dialer
8
Note: If the event is generated by a PG or an AT&T NIC, the Event.SystemId field indicates
the specific machine. For a CallRouter or Logger, Event.SystemId is always 0.
the specific machine. For a CallRouter or Logger, Event.SystemId is always 0.
Galaxy Fields
This section lists values for fields in five tables in the Galaxy category.
The TerminationType field in the
can take these
values:
Valid options include:
•
1 = Agent
•
2= Digital Agent
•
4 = Audio Response Unit (ARU)
•
32= Enhanced Agent
•
33 = Digital Enhanced Agent
•
42 = Tone PBX
•
45 = Voice Operated Relay (VOR)
•
48 = Voice Response Unit (VRU)
•
49= Gate PBX
•
55 = Directory Assistance Billing Agen
•
56= Directory Assistance Digital Billing Agent
•
57= Enhanced D.A. Billing Agent
•
58= Enhanced Directory Assistance Digital Billing Agent t
•
60 = Directory Assistance Audio Response Unit (DAARU)
Database Schema Handbook Cisco ICM/IPCC Enterprise & Hosted Editions 7.2(2)
475
Chapter 4: Field Values
Galaxy Fields