Cisco Cisco IPCC Web Option Technical References
Contains two rows that define default values for the Application_Gateway_Connection tables.
One row defines defaults for external applications (custom gateways) and the other defines
defaults for remote ICM software platforms.
One row defines defaults for external applications (custom gateways) and the other defines
defaults for remote ICM software platforms.
Use the Application Gateway list tool to modify the Application_Gateway_Globals records.
Table 38: Indexes for Application_Gateway_Globals Table
index_keys
index_description
index_name
ID
clustered, unique, primary key
located on PRIMARY
located on PRIMARY
XPKApplication_Gateway_Globals
Fields in Application_Gateway_Globals Table :
Keys and Null
Option:
Option:
Data Type:
Description:
Field Name:
NOT NULL
DBINT
An internal timeout used by the CallRouter to determine a failure
in the application gateway interface process. The default is 5000.
in the application gateway interface process. The default is 5000.
AbandonTimeout
NOT NULL
DBINT
The type of gateway:
ApplicationGatewayType
• 0 = custom gateway
• 1 = remote ICM
Note: You can define a separate set of defaults for each type.
NOT NULL
CHANGESTAMP
Incremented when the record is changed in the central database.
ChangeStamp
NOT NULL
DBINT
Number of consecutive errors that cause the software to declare the
host unavailable. The software then initiates a reconnect.
host unavailable. The software then initiates a reconnect.
ErrorThreshold
NOT NULL
DBINT
Number of consecutive unanswered heartbeats after which the
CallRouter closes the connection. The default is 10. (For purposes
of this count, a query is counted as a heartbeat.)
CallRouter closes the connection. The default is 10. (For purposes
of this count, a query is counted as a heartbeat.)
HeartbeatLimit
NOT NULL
DBINT
Number of milliseconds to wait before retrying a missed heartbeat.
The default is 200. The total time between heartbeat tries is
HeartbeatTimeout + HeartbeatRetry.
The default is 200. The total time between heartbeat tries is
HeartbeatTimeout + HeartbeatRetry.
HeartbeatRetry
NOT NULL
DBINT
Number of milliseconds the CallRouter waits for a host to respond
to a heartbeat request. The default is 300.
to a heartbeat request. The default is 300.
HeartbeatTimeout
NOT NULL
DBINT
Number of milliseconds between heartbeats. The idle timeout for
each host is 4 times this value.
each host is 4 times this value.
HeartbeatInterval
PK NOT NULL
DBINT
A unique identifier for the row.
ID
Database Schema Handbook Cisco ICM/IPCC Enterprise & Hosted Editions 7.2(2)
64
Chapter 2: All Tables
Application_Gateway_Globals Table