Cisco Cisco Unified Contact Center Enterprise 9.0(2) Technical References

NULL

DBINT

If the call variable is an array, the maximum number of elements in
the array: 1 to 255.

MaximumArraySize

NOT NULL

DBINT

The maximum length of the call variable value: 1 to 210.

MaximumLength

NOT NULL

DBCHAR

Y or N. Default is N.

Persistent

Specifies whether or not each individual ECC variable is persistent
(is written to the historical database with the TCD or RCD record).

The 'Persistent' value is configurable using the Expanded Call
Context Variable list tool.

For newly-added ECC variables, the checkbox for the Peristent value
is unchecked; that is, the default value is 'N'. To change the value to
'Y', check this box in the configuration tool.

In an upgrade, pre-existing ECC variables, which were previously
persistent by default, are not changed; they remain 'Y'. You may
reconfigure them to 'N'

Note: Only persistent ECC variables (those set to 'Y' ) are written
to the database. Non-persistent ECC variables (those set to 'N' ) are
not written to the database, but they can be used in routing scripts.

Feature_Control_Set Table

This table is in the 

. To see database rules for these tables, click

It contains information about the different feature sets that may be used by different users.

Note: The Feature Control Set List tool is not available on a limited AW.

Use ICM Configuration Manager to add, update, and delete Feature_Control_Set records.

 (via FeatureSetID)

 (via FeatureSetID)

Database Schema Handbook Cisco ICM/IPCC Enterprise & Hosted Editions 7.2(2)