Cisco Cisco Unified Contact Center Enterprise 9.0(2) Technical References
Keys and Null
Option:
Option:
Data Type:
Description:
Field Name:
number of calls to the peripheral answered within the ICM service
level threshold during the current half-hour interval.
level threshold during the current half-hour interval.
NULL
DBINT
Total number of calls to the peripheral that had a service level
event during the current half-hour interval.
event during the current half-hour interval.
ServiceLevelCallsOfferedHalf
NULL
DBINT
Total number of calls to the peripheral that had a service level
event since midnight.
event since midnight.
ServiceLevelCallsOfferedToday
NULL
DBINT
Number of calls to this service handled within the peripheral
service level since midnight.
service level since midnight.
ServiceLevelCallsToday
NULL
DBFLT4
ICM service level for the peripheral for the current half-hour
interval.
interval.
ServiceLevelHalf
NULL
DBFLT4
ICM service level for the peripheral since midnight.
ServiceLevelToday
NULL
DBINT
Indicates the current failure state of the peripheral. To see the
list of status codes, click
list of status codes, click
Status
NULL
DBINT
Unused.
UserControl
Peripheral_Target Table
This table is in the
Each row specifies the peripheral address (network trunk group and DNIS) associated with a
route.
route.
Use the PG Explorer tool to add, update, and delete Peripheral_Target records.
Related tables
(via NetworkTargetID)
(via NetworkTrunkGroupID)
Table 142: Indexes for Peripheral_Target Table
index_keys
index_description
index_name
NetworkTrunkGroupID, DNIS
nonclustered, unique, unique key
located on PRIMARY
located on PRIMARY
XAK1Peripheral_Target
Database Schema Handbook Cisco ICM/IPCC Enterprise & Hosted Editions 7.2(2)
261
Chapter 2: All Tables
Peripheral_Target Table