Cisco Cisco Unified Contact Center Enterprise 9.0(2) Technical References
Figure 3: Blended Agent Tables
To see database rules for tables in the Blended Agent group, click
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Tables that hold Blended Agent (Outbound Option) data are listed below.
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Database Schema Handbook Cisco ICM/IPCC Enterprise & Hosted Editions 7.2(2)
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Chapter 3: Tables by Group
Blended Agent (Outbound Option)