Cisco Cisco IP Contact Center Release 4.6.1 Technical References

Page of 620
Keys and Null
Option:
Data Type:
Description:
Field Name:
NOT NULL
DBSMALLINT
Number of network overflow/diversion-out calls from the gate sent
to route number 10.
NetworkOnRoute10
NOT NULL
DBSMALLINT
Number of network overflow/diversion-out calls from the gate sent
to route number 11.
NetworkOnRoute11
NOT NULL
DBSMALLINT
Number of network overflow/diversion-out calls from the gate sent
to route number 12.
NetworkOnRoute12
NOT NULL
DBSMALLINT
Number of network overflow/diversion-out calls from the gate sent
to route number 13.
NetworkOnRoute13
NOT NULL
DBSMALLINT
Number of network overflow/diversion-out calls from the gate sent
to route number 14.
NetworkOnRoute14
NOT NULL
DBSMALLINT
Number of network overflow/diversion-out calls from the gate sent
to route number 15.
NetworkOnRoute15
NOT NULL
DBSMALLINT
Number of network overflow/diversion-out calls from the gate sent
to route number 16.
NetworkOnRoute16
NOT NULL
DBINT
Total number of overflow/diversion-out calls from the gate.
ODOutCallsHandled
PK, FK NOT NULL
DBSMALLINT
The ICM software identifier for the ACD.
PeripheralID
NOT NULL
DBINT
The time zone for the ACD. The value is the offset in minutes from
UTC (formerly called GMT).
PeripheralTimeZone
AK-1 NOT NULL
DBFLT8
A unique ID assigned to each record and used internally by the
ICM/IPCC Enterprise software to track the record.
RecoveryKey
NOT NULL
DBSMALLINT
Number of internal overflow/diversion-out calls from the gate rejected
on route number 1.
RejectedOnRoute1
NOT NULL
DBSMALLINT
Number of internal overflow/diversion-out calls from the gate rejected
on route number 2.
RejectedOnRoute2
NOT NULL
DBSMALLINT
Number of internal overflow/diversion-out calls from the gate rejected
on route number 3.
RejectedOnRoute3
NOT NULL
DBSMALLINT
Number of internal overflow/diversion-out calls from the gate rejected
on route number 4.
RejectedOnRoute4
NOT NULL
DBSMALLINT
Number of internal overflow/diversion-out calls from the gate rejected
on route number 5.
RejectedOnRoute5
Database Schema Handbook Cisco ICM/IPCC Enterprise & Hosted Editions 7.2(2)
199
Chapter 2:  All Tables
Galaxy_Overflow Table