Cisco Cisco IP Contact Center Release 4.6.1 Technical References

DateTime, PeripheralID, PortID, TimeZone

nonclustered, unique, primary key
located on PRIMARY

XPKGalaxy_Single_Trunk

NOT NULL

DBSMALLINT

Time the trunk became busy (used to calculate busy times).

BusyTimer

PK NOT NULL

DBDATETIME

The Central Controller date and time at the beginning of the
reporting interval.

DateTime

NOT NULL

DBSMALLINT

Number of ISDN trunk rejections.

ISDNCallByCallLimitRejects

PK, FK NOT NULL

DBSMALLINT

The ICM software identifier for the ACD.

PeripheralID

NOT NULL

DBINT

The time zone in which the ACD is located. The value is the
offset in minutes from UTC (formerly called GMT).

PeripheralTimeZone

PK NOT NULL

DBSMALLINT

Galaxy port assignment for the trunk.

PortID

AK-1 NOT NULL

DBFLT8

A unique ID assigned to each record and used internally by
the ICM/IPCC Enterprise software to track the record.

RecoveryKey

NOT NULL

DBSMALLINT

Total number of calls on inbound, outbound, and combination
trunks (whether connected to an ACD gate or not).

SeizureCount

NOT NULL

DBSMALLINT

For valid options, click 

TerminationType

PK NOT NULL

DBINT

The time zone for the Central Controller. The value is the offset
in minutes from UTC (formerly called GMT).

TimeZone

NOT NULL

DBINT

Total number of seconds the trunk was busy for inbound or
outbound calls. For an incoming call, busy time is from when

TotalBusyTime

a valid call is detected to disconnect. For an outbound call,
busy time is circuit selection to disconnect.

NOT NULL

DBSMALLINT

The ICM software identifier of the trunk group containing the
trunk.

TrunkGroup

NOT NULL

DBSMALLINT

Galaxy Trunk Information Group identifier.

TrunkIGroup

Galaxy_Transaction_Code Table

This table is in the 

. For database rules, click 

.

Database Schema Handbook Cisco ICM/IPCC Enterprise & Hosted Editions 7.2(2)