Cisco Cisco Administrative Workstation Technical References

Preface

Purpose

This manual documents how data are organized in the databases for the Cisco ICM/IPCC
software. The databases contain tables. Each table defines a set of columns or fields. Each record
or row in the database has one value for each column. This manual describes the tables and their
columns.

Audience

This manual is intended for ICM/IPCC software system managers and supervisors. Understanding
the database schema helps you to create your own monitoring screens and reports. It also helps
you to understand how the ICM/IPCC software works.

The Schema Help, which you can open from the ICM Admin Workstation, has the same
information as this PDF manual.

You can navigate the PDF file using the Contents, the Index, and the links. To return to your
previous location, simply click the green back-arrow button at the bottom of the page.

Organization

The manual is divided into the following chapters:

Describes the types of data stored in the
database and the relationships among those
data.

Chapter 1

Database Schema Handbook Cisco ICM/IPCC Enterprise & Hosted Editions 7.2(2)