Cisco Cisco Administrative Workstation Installation Guide

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Cisco ICM Enterprise Edition Pre-installation Planning Guide Release 6.0(0)
Chapter 11      Determining the Datacom Requirements
Cisco ICM QoS
Configuring QoS on IP Routes
See Cisco AVVID Network Infrastructure Enterprise Quality of Service Design for 
details about AVVID-Enabled WAN design, router selection, and QoS 
configuration commands. 
Additional Tasks
This section briefly discusses a few additional tasks that you need to perform, 
after the deployment tasks listed in the previous sections, to ensure that your 
QoS-enabled network runs correctly and efficiently.
Specifying QoS Parameters During ICM Install
During ICM Router and Peripheral Gateway setup, you need to specify values for 
DSCP markings and for bandwidth reservations. Refer to the Cisco ICM 
Enterprise Edition Installation Guide
 for details.
Monitor QoS Performance
Once your QoS implementation is up and running, you can use the Windows 
Performance Monitor to track the performance values associated with links 
between the Peripheral Gateway Agent (PG Agent) and the Central Controller 
Agent (CC Agent). See the Cisco ICM Enterprise Edition Administration Guide 
for information on using the Windows Performance Monitor.
Note
Depending on your operating system version, this tool may be named System 
Monitor
For More Information on QoS
The following are Cisco documents that contain additional information on QoS. 
You can access most Cisco documentation from the Cisco corporate website at 
Cisco AVVID Network Infrastructure Overview