Cisco Cisco WebEx Meeting Center WBS30 Information Guide

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Today, Saipem relies on a resilient wide area network based on Cisco Catalyst® 
switches and Cisco Integrated Services Routers with in-built security. The network  
is further secured with Cisco ASA 5585-X Series Adaptive Security Appliances, 
Cisco ASA 5500-X Series Next-Generation Firewalls, and a Cisco Secure Access 
Control System.
In locations where wireless networking is needed, Saipem has deployed Cisco 
Aironet® 1550, 1600, 2600, and 3600 Series Access Points, Cisco 5500 
Series Wireless Controllers, and Cisco Virtual Wireless Controllers. Cisco Prime 
Infrastructure, Cisco Mobility Services Engines, and Cisco Advanced Location 
Services allow these wireless networks to deliver optimum communications.
This wired and wireless infrastructure supports a range of collaboration 
technologies, implemented by Cisco partners BT and Dimension Data. The center 
of the collaboration architecture is a network of 50 Cisco Unified Communications 
Manager clusters around the world.
These clusters deliver unified voice, text, and video communications via Cisco 
Unified IP Phone handsets. Saipem has also deployed a range of videoconferencing 
technologies, including almost 300 Cisco TelePresence® Series endpoints. Around 
120 of these endpoints are in Italy, and at least one is in each location worldwide.
Further collaboration capabilities are offered via Cisco WebEx® web conferencing 
integrated with Active Directory and offered as standard to each employee, plus 
IP communicator®, providing a Windows PC-based softphone. The collaboration 
systems are hosted on a data center infrastructure comprising Cisco Nexus® 
switching and Cisco Unified Computing System™ C-Series rack servers. Within Italy, 
the collaboration architecture is delivered as a managed service by BT. In the rest 
of the world, Saipem manages the infrastructure in collaboration with local service 
providers suggested by Cisco.
Results
The company enjoys a number of benefits from its Cisco collaboration architecture. 
Perhaps the most obvious one is that many meetings can now be held via video, 
instead of in person. This capability greatly reduces the cost and time involved in 
travel. Overall, the introduction of Cisco collaboration technology has helped Saipem 
increase productivity while travel costs have fallen.
Each Saipem location has at least one Cisco TelePresence unit and these are 
the prime channel for collaboration in the business. “Our subject-matter experts 
are spread around the organization, and having collaboration technology means 
they can get involved in meetings without having to move around,” says Albertini. 
“Videoconferencing is important because we can use it to share visual materials 
such as maps and diagrams with our customers.”
Cisco WebEx, which Saipem adopted in 2008, is widely used across the organization 
for communication between sites and to share project updates with customers. 
One of the great benefits of WebEx is that it is delivered from the cloud. This factor 
means that anyone, including customers, can access it without having to install 
software or switch devices.
Customer Case Study
 
Elisa Albertini 
Collaboration and Videoconferencing 
Solution Leader, Saipem
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