Cisco Cisco Unified Contact Center Management Portal 11.0(1) User Guide
User Manual for Cisco Contact Center Management Portal Release 7.1
141
U
Understand Reports ......................41
Upload ..........................................58
Upload ..........................................98
User
Upload ..........................................58
Upload ..........................................98
User
Managing Users......15, 53, 102, 110, 113,
117, 122
Settings................................17, 31, 33, 35
User Variable................................63
User Variable................................99
User Variable................................99
V
View .................................18, 22, 41
VRU Script .................................. 98
W
WAV file ..................................... 98
Welcome...........................14, 15, 18
Wrap up ..................................61, 62
Welcome...........................14, 15, 18
Wrap up ..................................61, 62
Y
Y/N data type............................... 64