Cisco Cisco IP Contact Center Release 4.6.2 Technical References
Configuring ARS PIM
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Table 2: ARS PIM Configuration
Field
Description
Enable check box
This should be checked.
Peripheral Name
A valid value for the Unified ICM
configuration.
configuration.
Peripheral ID
A valid value for the Unified ICM
configuration.
configuration.
Gateway Provider
Cisco.
Cisco Gateway Type
Avaya.
PBX Host Name
Enter a DNS name for the Avaya
AES Server on which the ASAI
connectivity has been configured.
AES Server on which the ASAI
connectivity has been configured.
PBX Host Port Number
Enter the ASAI link number(s) used
for event and routing
communications. See below for
detailed information.
for event and routing
communications. See below for
detailed information.
Gateway Host Name
This field is read only and will be the
local server host name.
local server host name.
2.3.1. PBX Host Port Number
The PBX Host Port Number field is where the ASAI links used by the
Gateway process are specified. One link may be used for Virtual VRU
messages. One to seven links may be used for event messages. At a
minimum, a link for event messages is used. If the Virtual VRU
functionality is NOT used, no route link needs to be configured. To
designate the ASAI links, the following tags are used:
Gateway process are specified. One link may be used for Virtual VRU
messages. One to seven links may be used for event messages. At a
minimum, a link for event messages is used. If the Virtual VRU
functionality is NOT used, no route link needs to be configured. To
designate the ASAI links, the following tags are used:
/event: The /event tag is used to indicate one or more ASAI links used for
event notification and call control. You may include multiple link numbers
by delimiting them with commas (e.g. /event 1, 3, 5). To indicate a range of
link numbers, delimit the lower and higher link number with a dash (e.g.
/event 1-4). You may include ranges and comma-delimited lists in a single
entry (e.g. /event 1, 3, 5-7). There are no spaces between link numbers and
the delimiters. Valid values for event are from 1 to 8.
event notification and call control. You may include multiple link numbers
by delimiting them with commas (e.g. /event 1, 3, 5). To indicate a range of
link numbers, delimit the lower and higher link number with a dash (e.g.
/event 1-4). You may include ranges and comma-delimited lists in a single
entry (e.g. /event 1, 3, 5-7). There are no spaces between link numbers and
the delimiters. Valid values for event are from 1 to 8.
/route: The /route tag is used to indicate the ASAI link used for SCI support
via routing. Valid values include a single number from 1 to 8.
via routing. Valid values include a single number from 1 to 8.
Examples of valid values for this field:
/event 1
/event 1 /route 1
/event 1, 2 /route 3
/event 1-3, 5 /route 4