Cisco Cisco E-Mail Manager Unity Integration Option Technical References
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Cisco ICM/IP Contact Center Enterprise Edition Database Schema Handbook, Release 6.0(0)
Chapter 2 Table Details
Peripheral_Real_Time Table
Status
Indicates the current failure state of the peripheral
by providing one of the following status codes:
by providing one of the following status codes:
0 = normal operation
1 - 31 = failures that do not affect functionality
32 - 63 = degraded operation (call routing still
possible)
possible)
64 - 127 = failures that prevent call routing
These values are dependant upon the peripheral
connected to the PIM.
connected to the PIM.
All PIMs use the preiously discussed status codes,
with the exception of the Galaxy, the Avaya, and
the IP IVR PIMs.
with the exception of the Galaxy, the Avaya, and
the IP IVR PIMs.
The Cisco Collaboration Server PIM receives its
Status values from the Init event and the Status
event.
Status values from the Init event and the Status
event.
The VRU PIM receives its status values from the
Init Event, the Status Event, and Poll
confirmation.
Init Event, the Status Event, and Poll
confirmation.
The Galaxy PIM uses the following bit-masked
values:
values:
- 0x01 Indicates GAL_CALLSIDE_DOWN.
- 0x02 Indicates GAL_REPORTSIDE_DOWN.
- 0x03 Indicates GAL_VARCTI_DOWN.
Example: A Status value of 3 indicates that
GAL_CALLSIDE_DOWN and
GAL_REPORTSIDE_DOWN are true.
GAL_CALLSIDE_DOWN and
GAL_REPORTSIDE_DOWN are true.
The Avaya PIM only uses four failure states:
0 = normal operation.
1 = failures that do not affect functionality.
32 = degraded operation (call routing still
possible).
possible).
64 = failures that prevent call routing.
DBINT
NULL
Table 2-247 Peripheral_Real_Time Table (continued)
Field Name
Description
Data Type
Keys and
Null Option
Null Option