Cisco Cisco IP Contact Center Release 4.6.2 Technical References
2-138
Cisco ICM/IP Contact Center Enterprise Edition Database Schema Handbook, Release 6.0(0)
Chapter 2 Table Details
Enterprise_Agent_Group Table
Enterprise_Agent_Group Table
Each row describes an enterprise-wide group of agents composed of agents from different peripherals.
Use ICM Configuration Manager to add, update, and delete Enterprise_Agent_Group records.
Related tables:
(via EntityID)
(via EnterpriseAgentGroupID)
Table 2-127 Enterprise_Agent_Group Table Constraints
Constraint
Field Name(s)
PK
EnterpriseAgentGroupID
AK-1
EnterpriseName
FK
EntityID
Table 2-128 Enterprise_Agent_Group Table
Field Name
Description
Data Type
Keys and
Null Option
Null Option
ChangeStamp
Incremented when the record is changed in the
central database.
central database.
CHANGESTAMP
NOT NULL
Description
Additional information about the enterprise agent
group.
group.
DESCRIPTION
NULL
EnterpriseAgentGroupID
A unique identifier for the enterprise agent group. DBINT
PK
NOT NULL
EnterpriseName
An enterprise name for this enterprise agent
group. This name must be unique among all
enterprise agent groups within the business entity.
group. This name must be unique among all
enterprise agent groups within the business entity.
VNAME32
AK-1
NOT NULL
EntityID
If partitioning is enabled, The business entity to
which the enterprise agent group belongs.
which the enterprise agent group belongs.
DBINT
FK
NULL