Cisco Cisco IP Contact Center Release 4.6.2 Technical References

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Cisco ICM/IP Contact Center Enterprise Edition Database Schema Handbook, Release 6.0(0)

Chapter 2 Table Details

Peripheral_Monitor Table

Each row describes an entity to be monitored on a peripheral. Currently this table applies only to the
Alcatel 4400, Siemens ACD, the Nortel DMS-100, the Meridian ACD in enhanced CTI mode, and to the
Avaya DEFINITY ECS with station monitoring enabled.

Use the PG Explorer tool to add, update, and delete Peripheral_Monitor records.

Table 2-244 Peripheral_Monitor Table Constraints

Constraint

Field Name(s)

PeripheralMonitorID

PeripheralID

IE-1

PeripheralID

Table 2-245 Peripheral_Monitor Table

Field Name

Description

Data Type

Keys and
Null Option

ChangeStamp

Incremented when the record is changed in the
central database.

CHANGESTAMP

NOT NULL

Extension

For a Siemens ACD, the extension number to be
monitored.

For a DMS-100, the Primary ACD DN, Secondary
DN, or non-digit character.

For an Alcatel 4400, the DN for a pilot or the
agent number for an agent.

varchar(10

NULL

ParamString

A string passed along with the extension number
to start event reporting on the entity.

For a DMS-100, this value can indicate that the
extension is a CDN, can specify a CompuCALL
session number, or can specify the mapping of an
agent DN to an agent position ID.

For a Meridian ACD, this value indicates the
position number and, optionally, the associated
Individual Directory Number (IDN).

varchar(32)

NULL

PeripheralID

Identifies the peripheral associated with the row.

DBSMALLINT

FK, IE-1

NOT NULL