Cisco Cisco IP Contact Center Release 4.6.2 Technical References
2-391
Cisco ICM/IP Contact Center Enterprise Edition Database Schema Handbook, Release 6.0(0)
Chapter 2 Table Details
Skill_Target Table
Skill_Target Table
Establishes a unique identifier for every agent, skill group, service, service array, and translation route
in the enterprise.
in the enterprise.
The Skill Group Explorer maintains the Skill_Target table when you create or delete agents, skill groups,
services, service arrays, or translation routes.
services, service arrays, or translation routes.
Related tables:
(via SkillTargetID)
(via SkillTargetID)
(via SkillTargetID)
(via SkillTargetID)
(via SkillTargetID)
(via SkillTargetID)
Table 2-365 Skill_Target Table Constraints
Constraint
Field Name(s)
PK
SkillTargetID
Table 2-366 Skill_Target Table
Field Name
Description
Data Type
Keys and Null
Option
Option
SkillTargetID
A unique identifier for the skill target.
DBINT
PK
NOT NULL
SkillTargetType
Type of target:
1 = Service
2 = Skill Group
3 = Agent
4 = Translation Routes
5 = Service Array
2 = Skill Group
3 = Agent
4 = Translation Routes
5 = Service Array
DBSMALLINT
NOT NULL