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Cisco Cisco IP Contact Center Release 4.6.1 Technical References

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Cisco ICM/IP Contact Center Enterprise Edition Database Schema Handbook, Release 6.0(0)
Chapter 2      Table Details
Galaxy_Gate_Delayed_Call Table
Galaxy_Gate_Delayed_Call Table
Central database only.
This table applies to Rockwell Galaxy ACDs only. Each row provides delayed call information about a 
gate configured on a Galaxy ACD.
Table 2-161 Galaxy_Gate_Delayed_Call Table Constraints
Constraint
Field Name(s)
PK
DateTime
GateID
PeripheralID,
TimeZone
AK-1
RecoveryKey
FK
PeripheralID
SkillTargetID
Table 2-162 Galaxy_Gate_Delayed_Call Table
Field Name
Description
Data Type
Keys and 
Null Option
Abandoned0
Number of abandoned calls were abandoned time 
was less than 1 second.
DBSMALLINT
NOT NULL
Abandoned5
Number of abandoned calls were abandon time 
was greater than or equal to 1 second, but less than 
5 seconds.
DBSMALLINT
NOT NULL
Abandoned10
Number of abandoned calls were abandon time 
was greater than or equal to 5 seconds, but less 
than 10 seconds.
DBSMALLINT
NOT NULL
Abandoned15
Number of abandoned calls were abandon time 
was greater than or equal to 10 seconds, but less 
than 15 seconds.
DBSMALLINT
NOT NULL
Abandoned20
Number of abandoned calls were abandon time 
was greater than or equal to 15 seconds, but less 
than 20 seconds.
DBSMALLINT
NOT NULL
Abandoned25
Number of abandoned calls were abandon time 
was greater than or equal to 20 seconds, but less 
than 25 seconds.
DBSMALLINT
NOT NULL
Abandoned30
Number of abandoned calls were abandon time 
was greater than or equal to 25 seconds, but less 
than 30 seconds.
DBSMALLINT
NOT NULL
Abandoned40
Number of abandoned calls were abandon time 
was greater than or equal to 30 seconds, but less 
than 40 seconds.
DBSMALLINT
NOT NULL