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Cisco Cisco IP Contact Center Release 4.6.1 Technical References

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Cisco ICM/IP Contact Center Enterprise Edition Database Schema Handbook, Release 6.0(0)
  
Chapter 2      Table Details
Label Table
Label Table
Defines the label that is sent to the routing client for each Network Target value.
Use the ICM Configuration Manager to add, update, and delete Label records.
Table 2-201 Label Table Constraints
Constraint
Field Name(s)
PK
LabelID
AK-1
Label
RoutingClientID
FK
CustomerDefinitionID
ICRInstanceID
NetworkTargetID
RoutingClientID
IE-1
CustomerDefinitionID
Table 2-202 Label Table
Field Name
Description
Data Type
Keys and 
Null Option
ChangeStamp
Incremented when the record is changed in the 
central database.
CHANGESTAMP
NOT NULL
CustomerDefinitionID
Identifies the customer associated with the label.
DBINT
FK, IE-1
NULL
Description
Additional information about the label.
DESCRIPTION
NULL
ICRInstanceID
For network VRU labels with multiple NAMs, this 
field contains a foreign key to identify the 
Network Applications Manager (NAM) instance 
for which the label is valid.
DBINT
FK
NULL
Label
The label to be returned to the routing client.
VNAME32
AK-1
NOT NULL
LabelID
Unique identifier for this label.
DBINT
PK
NOT NULL
LabelType
The type of the label: 
0 = Normal
1 = DNIS Override (for MCI routing clients only)
2 = Busy
3 = Ring (for AT&T GTN only)
4 = Post-Query
5 = Resource
DBSMALLINT
NOT NULL