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Cisco Cisco IP Contact Center Release 4.6.1 Technical References

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Cisco ICM/IP Contact Center Enterprise Edition Database Schema Handbook, Release 6.0(0)
Chapter 2      Table Details
Peripheral_Real_Time Table
Peripheral_Real_Time Table
Local database only.
Each row describes the current state of a specific peripheral. The real- time client creates a Peripheral 
Real Time row for each peripheral in the system and updates that row every 10 seconds.
Table 2-246 Peripheral_Real_Time Table Constraints
Constraint
Field Name(s)
PK
MRDomainID
PeripheralID
FK
MRDomainID
PeripheralID
Table 2-247 Peripheral_Real_Time Table
Field Name
Description
Data Type
Keys and 
Null Option
AgentsLoggedOn
Number of agents currently logged on to the 
peripheral.
DBINT
NULL
CallsInProgress
Number of calls currently in progress at the 
peripheral.
DBINT
NULL
CallsOfferedHalf
Number of calls offered to the peripheral during 
the current half-hour interval.
DBINT
NULL
CallsOfferedToday
Number of calls offered to the peripheral since 
midnight.
DBINT
NULL
CallsRoutedHalf
Number of calls routed to the peripheral during the 
current half-hour interval.
DBINT
NULL
CallsRoutedToday
Number of calls routed to the peripheral since 
midnight.
DBINT
NULL
CTIServerOnline
Indicates the state of the CTI Server, if any, 
associated with the peripheral: 
0 = Off-line
1 = On-line
DBINT
NULL
CurrentHalfHour
Date and time at the start of the current half-hour 
interval.
DBDATETIME
NULL
DateTime
The date and time that this data was last updated.
DBDATETIME
NOT NULL
Mode
Current mode of the peripheral as reported by the 
PG: 
0 = Off-line
1 = On-line
DBINT
NULL
MRDomainID
The identifier for the Media Routing Domain 
associated with this peripheral.
DBINT
PK, FK
NOT NULL