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Cisco Cisco Unified Contact Center Enterprise 9.0(2) Technical References

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Cisco ICM/IP Contact Center Enterprise Edition Database Schema Handbook, Release 6.0(0)
  
Chapter 2      Table Details
Campaign Table
Campaign Table  
Contains a description of all the configured campaigns that a Outbound Option implementation may use. 
There is a single row for every configured campaign.
Use the Outbound Option Configuration option within ICM Configuration Manager to modify Campaign 
table rcords.
Table 2-66 Campaign Table Constraints
Constraint
Field Name(s)
PK
CampaignID
AK-1
CampaignName
Table 2-67 Campaign Table
Field Name
Description
Data Type
Keys and 
Null Option
AbandonEnabled
Indicates whether the predictive algorithm should 
use AbandonPercent:
Y = Use abandon percent algorithm.
N = Do not take abandoned calls into 
consideration while calculating the predictive 
algorithm.
DBCHAR
NOT NULL
AbandonPercent
The percentage of calls that are abandoned 
(hang-ups) considered as a threshold by the 
predictive algorithm. The percentage is a whole 
number between 0 and 100.
DBINT
NOT NULL
AMDTreatmentMode
When AMD is enabled for "agent" campaigns:
1.
Abandon Call
2.
Transfer to Agent
3.
Transfer to IVR Route Point
DBINT
NOT NULL
AnswerDetectEnabled
Valid options are:
Y = Answering machine detection is enabled. 
N = Answering machine detection is disabled.
DBCHAR
NOT NULL
BusyCallback
The number of minutes to wait before attempting 
a callback to a number that was busy.
DBINT
NOT NULL
BusyRetryEnabled
Valid options are:
Y = A busy number should be retried.
N = The next number in the list should be tried.
DBCHAR
NOT NULL
CallbackTimeLimit
Maximum amount of time, in minutes, after a 
scheduled callback before giving up the callback 
attempt.
DBSMALLINT
NOT NULL